About SJ Snap

Our Mission
SJ Snap empowers San Jose residents to report city issues quickly and easily. Our platform enables citizens to take an active role in maintaining and improving their community.
By connecting residents directly with city services, we streamline the reporting process and help ensure that problems are addressed efficiently.
Simple Reporting
Snap a photo, add a description, and share your location to report issues in just a few taps. No complicated forms or lengthy processes.
Location Tracking
Accurately map and track issues with our integrated location services. Help city workers find and fix problems faster.
Issue Dashboard
Track the progress of your reports and see what others in your community have reported through our comprehensive dashboard.
How It Works
Take a Photo
Capture the issue with your device camera
Describe the Issue
Add details about what you're reporting
Add Location
Share where the issue is located
Submit
Send your report to city services
Get Started Today
Join your fellow San Jose residents in making our city better. Start reporting issues and see the difference you can make in your community.
Contact Us
Have questions or suggestions? We'd love to hear from you!